1. Introduction
AdmitHive ("AdmitHive", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit our website, interact with our admission platforms, or otherwise engage with our services. By using AdmitHive, you agree to the practices described in this policy.
2. Information We Collect
We collect information that you provide to us directly and information that is gathered automatically when you use our services.
2.1 Information you provide
- Contact details such as your full name, email address, phone number and organization when you submit a form or reach out to us.
- Messages and enquiries you send through our contact forms or other communication channels.
- Professional information related to your institution, role or interest in our platforms.
2.2 Information collected automatically
- Usage data such as pages visited, time spent, referring URLs and interactions with our website.
- Device and technical data including browser type, operating system, device identifiers and IP address.
- Cookies and similar technologies used to operate, secure and improve our services.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate and maintain our services and platforms.
- Respond to your enquiries, requests and support needs.
- Communicate with you about updates, products and relevant opportunities.
- Improve, personalise and develop our website and admission solutions.
- Monitor usage, prevent fraud and protect the security and integrity of our services.
- Comply with legal obligations and enforce our terms.
4. Legal Bases for Processing
Where applicable, we process your personal data on the basis of your consent, the performance of a contract, our legitimate interests in operating and improving our services, and compliance with legal obligations.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform services on our behalf, such as hosting, analytics and communication tools, subject to appropriate confidentiality obligations.
- Platforms within the AdmitHive ecosystem (including MedAdmit) where necessary to deliver the services you request.
- Legal and regulatory authorities when required by law or to protect our rights, users and the public.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, understand how our website is used and improve your experience. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.
7. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes and enforce our agreements.
9. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update or delete your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights, please contact us using the details below.
10. Children's Privacy
Our services are intended for users who are able to provide consent under applicable law. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites and platforms, including MedAdmit and external resources. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@admithive.com or through our contact page.